Experience Levels, Josari Service ID and Design Updates – What’s new?

Experience, Unique Josari ID and Design Update

New App Features

Recently, we launched two exciting new features– a unique Josari Service ID and adjustable adviser experience levels. Additionally, we’re in the process of updating a number of the app screens. Interested to know how these new updates will impact you? Continue reading below.

Unique Josari ID

The Josari Service ID is your unique service identifier – like your driver’s licence number or your Tax File Number. It allows you to provide a direct link to your specific service on the app. Think of it as a way to pass on your contact information without giving out your phone number

Using your Josari Service ID, you can advertise your services through other traditional advertising methods, so consumers can easily find you on the app without difficulty.

Examples of how you can use your ID are as follows:

  1. Add it to your LinkedIn profile
  2. Add it to your website
  3. Add it to your print materials, including brochures, business cards, merchandise etc.
  4. Add it to any advertising, such as Google and Facebook Ads, newspaper adverts etc.

This is a win-win situation for both yourself and Josari . You can promote your services on the platform and awareness of the Josari platform increases.

To find your unique Josari ID, go to My Services and select your service. Your Josari service ID will be displayed underneath your service title/name.

Your Josari service ID can be found in the top right corner of your service profile

Experience Level

You know when you have one of those ‘aha!’ moments and think to yourself, why didn’t I think of this before? Well, we had one of those when we had the idea to add experience levels to Josari!

We were receiving a lot of feedback from advisers who did not believe they were qualified to provide expert advice on the platform. Even people with over 20 years consulting experience were hesitant to call themselves ‘experts’.

To tackle this hesitation, we implemented a new feature allowing you to categorise yourself as one of the following:

  1. Student – Someone who is close to completing their university degree, diploma, trade qualification etc.
  2. Novice – Someone who has completed their studies and has some relevant real-world experience.
  3. Experienced – Someone who has been in their industry for a number of years (typically 5 + years).
  4. Expert – Someone who is highly experienced in their particular field of expertise (typically 10+ years real-world experience).

This expands the consultation marketplace to a far greater range of advisers. For the really hard areas of advice, consumers can choose to talk to an expert in that field. Conversely, for those seeking a solution that’s on the tip of their tongue and not overly complex, a quick call to an adviser with less experience will often do the trick.

Design Updates

Have you noticed that the style of the app changes once you delve into the administrative side of things (i.e setting up a new service)? This is because we were getting valuable customer feedback that the design could do with an update. So, we are slowly but surely updating the look and feel of Josari.

The new screens have been designed and we are now in the process of progressively rolling them out to market. Stay tuned for notifications in the app store for updates to the app.

Android Build

Our students from QUT are coming along well with the development of the Android version of Josari. They have already built a number of complex screens and are continuing to show good progress under the supervision of our Chief Technology Officer Tinni.

The big question on a lot of people’s lips is, when will the Android version be launched?. The answer – we are targeting alpha testing with a select group of Android users in November, 2019. This is not a firm date as our students have exams coming up, however we hope that if the sprints stay on track, we’ll be ready by the end of 2019!



Have questions?

Send us a message using the form below.